fanchywin Terms and Conditions

1 General Terms

Accessing the fanchywin platform or using any of its services means you give your full consent to these Terms. These Terms apply together with the Privacy Policy, Responsible Gaming Policy, and any promotional notices published from time to time.

In these Terms, "fanchywin", "we", "us", or "platform" refers to the organisation operating fanchywin. "User", "you", or "your" refers to any registered or unregistered individual who has accessed the platform.

These Terms are governed by the applicable laws of Bangladesh, and any disputes will be resolved within the legal framework of Bangladesh.

2 Eligibility and Registration

The following conditions must be met to open an account and use the services on fanchywin:

• You must be at least 21 (twenty-one) years of age. This platform is operated exclusively for those aged 21 and above.
• You must be a legally capable and mentally competent individual.
• Each individual may open only one account. Multiple accounts are strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• You will use the account in your own name and for your own benefit; operating an account on behalf of another person is prohibited.

At the time of registration, we may request a copy of your national ID card or passport for identity verification (KYC) purposes. This process is to ensure the security of your account.

3 Account Management

You are solely responsible for the security of your account. Keep your password and login details confidential and do not share them with anyone.

• If you suspect unauthorised access to your account, notify the fanchywin support team immediately.
• To change or update account information, please contact the support team.
• Operating an account under a false identity or using another person's information is strictly prohibited.
• fanchywin reserves the right to deactivate inactive accounts (those with no activity for 12 months or more) at any time.

For account security, we strongly recommend using a strong password.

4 Deposits and Withdrawals

The payment methods currently supported on fanchywin are bKash, Nagad, and Rocket.

• Minimum deposit: ৳100 (for each method).
• Minimum withdrawal: ৳800.
• Withdrawal processing time: Usually within 1 hour.
• Withdrawal requests must be made to a registered payment account.
• Funds deposited to the fanchywin balance may only be used for gaming purposes.
• Withdrawals may be delayed if account verification has not been completed.
• fanchywin may suspend and investigate any transaction suspected of money laundering at any time.

All transactions are secured through SSL encryption technology. fanchywin does not charge any transaction fees, however fees from the payment provider may apply.

5 Bonuses and Promotions

fanchywin offers bonuses and promotional offers to users from time to time. Each bonus has its own terms.

Welcome Bonus:

• 100% bonus on the first deposit, up to ৳20,000.
• Wagering requirement: 15 times the bonus amount.
• Example: Deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000.
• Example: Deposit ৳42,000 and receive a maximum bonus of ৳20,000, giving a total balance of ৳62,000.

General Bonus Terms:

• After receiving a bonus, the wagering requirement must be met within a specified period.
• Before withdrawing winnings obtained using bonus funds, the wagering requirement must be fulfilled.
• Having more than one active bonus at the same time is prohibited, unless stated otherwise in a specific promotion.
• If bonus abuse or fraudulent activity is detected, the bonus and associated winnings will be cancelled.

fanchywin reserves the right to modify, suspend, or cancel any bonus or promotion. Notices of changes will be published on the website.

6 Gaming Rules

All games operated on fanchywin are run in a fair and transparent manner. Each game has its own rules, which can be found in the game interface.

• If a game result is affected by a technical error or disconnection, fanchywin may cancel or review that round.
• The Random Number Generator (RNG) technology used to determine game outcomes is independently tested.
• fanchywin reserves the right to cancel any abnormal winnings obtained by exploiting a software or system error.
• In live casino games, the dealer's decision is final and calculated according to the applicable game rules.
• In sports betting, if an event is cancelled, the wager will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited on the fanchywin platform:

• Gaining artificial profits by exploiting the bonus system or game errors ("bonus abuse").
• Operating multiple accounts or accessing another person's account.
• Using automated bots or scripts to play games.
• Depositing funds from illegal sources or using the platform for money laundering.
• Threatening, harassing, or defrauding other users.
• Attempting unauthorised access to or hacking of fanchywin systems.
• Conducting transactions using a third party's payment account.
• Operating an account without meeting the minimum age requirement (21 years).

Involvement in any of the above activities will result in immediate account closure and forfeiture of the balance. Legal action may also be taken if necessary.

8 Intellectual Property

All content published on the fanchywin platform — logos, designs, text, graphics, software, and game content — is protected by the intellectual property rights of fanchywin or its licensors.

• Copying, reproducing, or distributing any content without prior written permission from fanchywin is prohibited.
• Limited access for personal, non-commercial use is permitted.
• Reverse engineering or modifying any part of the platform is prohibited.

9 Limitation of Liability

fanchywin is an entertainment platform. We are not liable in the following circumstances:

• Loss caused by technical errors, internet disconnection, or third-party software issues.
• Loss caused by the user's own negligence or by disclosing login details to others.
• Service interruption due to natural disasters, cyberattacks, or other unavoidable circumstances.
• Any indirect or incidental losses related to winnings from gaming.

fanchywin always strives to provide reliable service, however our 24/7 support team is ready to assist with any technical issues.

10 Account Closure and Suspension

fanchywin reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Detection of fraudulent or suspicious activity.
• In accordance with a legal order or regulatory directive.
• Failure to complete identity verification.

Users may also request to close their own account at any time. Submit a request through our support team. Any eligible balance will be returned prior to account closure.

11 Responsible Gaming

fanchywin believes that gaming is an entertainment activity, not a source of income. We place the highest priority on the mental and financial wellbeing of all our users.

• This platform is for those aged 21 and above only.
• You can set your own deposit limits, session limits, and self-exclusion.
• If you notice signs of gaming addiction, seek help immediately.
• Avoid placing bets beyond your financial means.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Dispute Resolution

If you have a complaint about a transaction or game result, please follow the process below:

1. First, notify the support team via 24/7 live chat.
2. If the issue is not resolved within 72 hours, write to [email protected] with full details.
3. Include your account ID, date, transaction reference, and a description of the issue.
4. fanchywin will provide a written response within working days.

We take every complaint seriously and are committed to resolving it fairly.

13 Amendments and Changes

fanchywin reserves the right to modify, add to, or remove any part of these Terms at any time. Changes will take effect from the date they are published on the website.

• Registered users will be notified by email of any important changes.
• Continuing to use the platform after changes means you accept the new terms.
• If you do not agree with the updated terms, please request to close your account.

The "Last Updated" date at the top of this page always indicates the date of the most recent revision.

14 Contact

If you have any questions or comments about these terms, please get in touch with us:

• 24/7 Live Chat — from any page on the website.
• Email: [email protected]

Our support team is active in Bengali 24 hours a day, 7 days a week.

fanchywin is a safe and reliable platform. We are always committed to protecting the privacy of your information. Read our Privacy Policy to learn more.